Wellbeing & Family Support


A strong, stable and loving family network provides a foundation for all family members to flourish and fulfil their potential. As a school we want to support our families and community in any way that we can. 

However, many families will face difficulties at some time and some have multiple complex needs. Our Pastoral Team are here to support you and can offer a variety of support and advice, including signposting to other services or agencies that could help.  This could include parenting support, managing children's behaviours, divorce and separation, housing issues, debt, mental health and emotional wellbeing, domestic abuse and many more.  

Our Pastoral Team

Learning and Equalities Champion & Leader of Extended Services : Steve Crosthwaite

Family Support Worker: Charlotte Young

SENDCo & Thrive Champion: Leanne Pearson

The Pastoral Team can be contacted through the school office, or by filling in the contact form below.  Your message will be allocated to the most appropriate member of staff, who will get back to you as soon as possible.


If you are concerned about the immediate safety of yourself or others call 999.

If you think a child or young person is at risk, being abused or neglected, contact Newcastle Children's Social Care team on 0191 2772500.

Friends of Hotspur Family Fund

We have currently paused Family Fund Applications until we can raise funds again in the New Year. Over the past 12 months we have been able to award over £1000 in grants to families who have needed it the most. 


Pastoral Support Contact Form

Hotspur is a Carer Friendly School!

If you are a carer let us know how we can help.

Do you look after  who look after someone that has an illness, disability, mental health illness or addiction that couldn’t manage without your support? If the answer is YES you are a carer! Visit https://carers.org/about-caring/about-caring to read more about the definition of a carer.

In our school we know that many of our pupils may have a caring role for a parent who is unwell, parents may also be carers for family members or friends. We understand that this can be challenging and we are here to ensure that you have access to appropriate support when you need it.


If you/your child has caring responsibilities please let us know! Even if you feel that you don’t currently need support. By letting us know about a caring role we can:

  • Put you in touch with local charities including www.newcastlecarers.org.uk Newcastle Carers provide information, advice, grants, group activities and much more for carers of all ages including young carers.
  • Talk about any support needs you might have as a family e.g. if your child may be late due to caring responsibilities
  • Check in with you regularly to see if you need any support from school


We are committed to supporting carers of all ages, please contact a member o of pastoral team to discuss any caring responsibilities, we are hear to listen. You can also contact Newcastle Carers direct on 0191 2755060.


Every year, one in four of us will experience a mental health problem. At Hotspur we believe that no one should have to face a mental health problem alone.

As a school we want to support members of our community to find the right support when it is needed.  We have all been through an incredibly tough period during the pandemic; no one should ever feel ashamed because of a mental health problem.

Our Pastoral Team are here to help. Supportive and reliable information can have a huge impact on people's wellbeing, we have included some useful links to organisations that can support and offer advice around mental health.